Telecommunication Allows Collaboration
Telecommunication enables companies to communicate with customers, which can be vital for building brand loyalty and improving customer satisfaction. Telecoms also facilitate remote working, allowing team members to work together from different offices and locations. This is ideal for sales, technical and service teams who spend a lot of time on the road. Lastly, telecommunications have helped communities in remote areas access crucial resources and services. For instance, telecommunication technology makes it possible for goods/services to reach remote villages in the event of natural disasters.
Telecommunication Empowers Participation
Telecommunications empowers participation by making it easier to communicate with people in different countries, reducing travel and costs. Moreover, it enables employees to virtually attend meetings and training without having to fly in or train from home. This has also been proven to enhance the quality of their work as it enables them to share ideas and experiences, improve their communication skills, collaborate on projects, and learn from one another. In addition, telecommunications has been linked to increased political awareness, and in turn, political engagement. It also enables citizens to participate in decision-making process, thereby enhancing their confidence and self-efficacy as political activists.
Telecommunication Encourages Education
Teachers are increasingly using telecommunications technologies to enhance their teaching practices. For instance, a science teacher could augment her astronomy curriculum by downloading the latest images from the Hubble telescope or a sociology professor could access population figures from the U.S. Census Bureau.
Telecommunications also encourages students to share their knowledge with peers across the world. This enables them to learn about other cultures, lifestyles, and political systems through correspondence with students in other countries and cities.
Schools that implement telecommunications systems that offer multiple interaction options are much more likely to see their students benefit from these platforms. For example, instant messaging can be used to communicate with students in real-time and audio and video calls can be made for face-to-face interactions.