eTelCom in San Jose, CA offers premium services. Please read more about our premium features.
Call Recording - Selectively record calls for training or documentation purposes. Note: requires a dedicated server in the cloud.
User Dashboard - A web-based user interface that allows users to configure their Hosted PBX, create Call Groups and Queues, plus view call detail records, billing information, voicemail options, and more.
API - We provide an application programming framework to allow other parties to obtain and pass information to our platform from other programs or systems. Some of the capabilities will include, but are not limited to:
Microsoft Outlook Plugin - Optionally installed with Outlook 2010 and 2013; provides users with the following features: Click-to-Dial, Screen Pops, and Call Logging.Salesforce.com Plugin - An installable plugin for users of Salesforce.com supporting Click- to-Dial, Screen Pops and Call Logging.
Hosted Fax - Allows you to send faxes from your computer, which can then be received via email or routed to a physical fax device. This feature provides immediate access to faxes - anywhere, anytime, and from any device.
Don’t hesitate to call us for more information.