Contact Information

eTelCom
1752F Junction Avenue
San Jose, CA 95112

Call Us At
408-217-2555

Fax: 408-886-9446

Email: Info@eTelCom.net

 

Our PBX Premium Features

eTelCom in San Jose, CA offers premium services. Please read more about our premium features.

Conference Bridge Services

  • Multiple on-site and outside callers can simultaneously participate in password-protected conference calls. Callers can be assigned talk- listen or listen only access.
  • You can host or configure multiple conference bridges for your account. The number of participants in a conference room is only limited by the number of call paths defined for your account. Calls are typically routed to a conference room through an Auto Attendant or a Phone Number; both options require the caller to enter a conference number and password.
  •  Moderator Control option.


Call Recording - Selectively record calls for training or documentation purposes. Note: requires a dedicated server in the cloud.

User Dashboard - A web-based user interface that allows users to configure their Hosted PBX, create Call Groups and Queues, plus view call detail records, billing information, voicemail options, and more.

API - We provide an application programming framework to allow other parties to obtain and pass information to our platform from other programs or systems. Some of the capabilities will include, but are not limited to:

  •             Presence and Click-to-Dial
  •             Call Control and Status
  •             Call Logging

Microsoft Outlook Plugin - Optionally installed with Outlook 2010 and 2013; provides users with the following features: Click-to-Dial, Screen Pops, and Call Logging.        

Salesforce.com Plugin -  An installable plugin for users of Salesforce.com supporting Click- to-Dial, Screen Pops and Call Logging.

Hosted Fax -  Allows you to send faxes from your computer, which can then be received via email or routed to a physical fax device. This feature provides immediate access to faxes - anywhere, anytime, and from any device.


Give Us a Call

Don’t hesitate to call us for more information.

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